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Refund and Return Policy
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Thanks for shopping with Posh Poppy.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

We offer a full money-back guarantee for all purchases made on our website. If you are not 
satisfied with the product that you have purchased from us, you can get your money back no 
questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.
After the 30-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us

You have 30 calendar days to return an item from the date you received it.
To be eligible for a refund, your item must be in the same condition that you received it. 
Your item needs to have the receipt or proof of purchase.
   

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your card that you used for the original payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies. It can take between 3-7 days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us
If you have any questions on how to return your item to us, contact us:
customerservice@poshpoppy.co.uk

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